Privacy Policy of Gearbly
Effective Date: 20/12/2024
Introduction
At Gearbly (referred to as “we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy governs how we collect, store, process, use, and protect your personal data. By accessing or using our website www.gearbly.com, our software services, or other products provided by Gearbly, you agree to the collection and use of your data as described in this policy.
We aim to be transparent and ensure that your personal data is handled responsibly and securely. Please read the following information carefully to understand how we use your personal data and the rights you have in relation to it.
1. Scope of This Privacy Policy
This Privacy Policy applies to all users of our Services, including customers, visitors to our website, and users of our software and applications. It includes:
- Personal information you provide directly to us.
- Technical data automatically collected via your interaction with our Services.
- Data collected through third-party services that we may use (e.g., marketing tools, analytics providers).
2. Information We Collect
We collect both personal and non-personal information in order to provide and improve our Services. The types of information we collect can be categorized as follows:
a. Personal Identification Information
When you interact with us or use our Services, we may collect personal information that you voluntarily provide, including but not limited to:
- Contact Details: Name, email address, phone number, company name, job title, and any other information you provide when contacting us or subscribing to our newsletter.
- Account Information: If you register for an account, we may collect username, password, and other relevant data for managing your account.
- Billing Information: If you make a purchase or subscription, we may collect payment details such as credit card numbers, billing addresses, and other payment-related information.
b. Technical and Usage Data
As you use our website and Services, we automatically collect certain technical data, such as:
- Log Data: This includes your IP address, browser type, device type, access times, and referring URL.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to monitor the use of our Services, customize your experience, and improve functionality.
- Device Information: Information about the device you use to access our Services, such as its type, operating system, and other device-specific attributes.
- Geolocation Data: We may collect location information through your device’s GPS, Wi-Fi, or IP address to provide location-based services.
- User Activity: We collect data on how you interact with our website and Services, such as pages visited, clicks, search queries, and duration of visits.
c. Third-Party Information
We may receive personal and technical information from third-party sources, including:
- Social Media Platforms: If you connect with us via social media (e.g., Facebook, LinkedIn), we may collect information provided through those platforms according to your settings on those platforms.
- Business Partners: If you use our Services through a third-party business partner, we may receive your information as part of the transaction.
3. How We Use Your Information
We use the data we collect to provide and improve our Services, ensure compliance with legal obligations, and enhance user experience. The specific ways we use your data include:
a. Providing and Managing Services
- Account Management: To create, maintain, and manage your account on our platform.
- Service Provision: To provide the Services you request, such as software, support, consulting, or access to digital content.
- Payment Processing: To process payments, including billing, invoicing, and fraud detection.
- Customization: To personalize content and functionality based on your preferences and interactions with our Services.
b. Communication with You
- Customer Support: To provide customer service, support, and respond to inquiries or requests.
- Marketing and Promotional Communications: To send you marketing communications, including newsletters, promotions, updates, and special offers (you can opt out at any time).
- Service Notifications: To notify you about changes, updates, or issues related to our Services, such as software updates, security alerts, or legal notifications.
c. Improvement and Development
- Performance Analytics: To analyze user behavior and improve our website and Services’ functionality, performance, and user interface.
- Research and Development: To conduct internal research, gather insights, and develop new features or products that better serve our users.
- A/B Testing: To test different features, layouts, and functionalities on our website to determine which provide the best user experience.
d. Legal Compliance and Security
- Legal Obligations: To comply with applicable laws, regulations, or legal processes, including responding to subpoenas or government requests.
- Protection of Rights: To enforce our terms of service and protect our rights, property, and the safety of users and the public.
4. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your personal data under the following circumstances:
a. Service Providers and Partners
We share your data with trusted third-party service providers who assist us in providing our Services. These include:
- Cloud Service Providers: For hosting and data storage.
- Payment Processors: For handling financial transactions.
- Analytics Providers: For performance monitoring and behavior tracking.
- Marketing Agencies: For email campaigns and advertising.
These service providers are contractually obligated to handle your data securely and to use it only for the purposes specified by us.
b. Legal Disclosures
We may disclose your personal data in response to lawful requests by public authorities, such as to comply with a subpoena, legal obligation, or government investigation.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. You will be notified via email or a prominent notice on our website of any such change in ownership or uses of your personal data.
d. Aggregate or Non-Personal Data
We may share aggregated, anonymized, or de-identified data with third parties for analytical, marketing, or research purposes.
5. Data Security
We take the security of your personal information seriously and implement industry-standard technical and organizational measures to safeguard it. These include:
- Encryption: We use encryption protocols to protect sensitive data transmitted over the internet.
- Access Controls: Only authorized personnel have access to your personal data.
- Firewalls and Monitoring: We use firewalls and monitoring tools to detect unauthorized access and prevent breaches.
Despite our efforts, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal data is no longer needed, we will securely delete or anonymize it.
The criteria used to determine retention periods include:
- Legal Obligations: We may need to retain certain data to comply with tax, accounting, or legal requirements.
- Business Needs: We retain data to provide Services, resolve disputes, and ensure the functioning of our business.
7. Your Rights Regarding Your Personal Data
Depending on the jurisdiction in which you reside, you may have certain rights regarding your personal data, including:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Restriction: You can ask us to restrict processing of your personal data in some circumstances.
- Right to Portability: You can request a copy of your data in a commonly used, machine-readable format.
- Right to Object: You can object to the processing of your data, particularly for marketing purposes.
- Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website and Services use cookies and other tracking technologies to enhance user experience and analyze website traffic. Cookies are small text files placed on your device that help us recognize your preferences and activities. You can control cookie settings through your browser, but blocking certain cookies may affect the functionality of our Services.
Types of cookies we use include:
- Strictly Necessary Cookies: Required for the basic functionality of the website.
- Performance Cookies: Used to collect information about website usage and improve performance.
- Functional Cookies: Enable enhanced functionality and personalization.
- Targeting Cookies: Used for marketing and advertising purposes.
For more details on how we use cookies, please refer to our Cookie Policy.
9. Third-Party Websites
Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting an updated version on our website and revising the “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights under this policy, please contact us:
Gearbly
Email: info@gearbly.com
Phone: +91 90252 99022
Address: No.1/284, Mariamman join street, Pammadhukulam ,Redhills, Chennai-600052